The Little Garage has strived since 1974 to become a leading independent automotive specialty shop in the New York metropolitan area. We have learned it takes a team effort to achieve the highest possible level of customer satisfaction. Our specialists maintain current product knowledge and skills at a top level through the Robert Bosch Corporation Training Department, as well as the New York State Automobile Technician Training Program. Each has the in-depth knowledge it takes to diagnose hard-to-find problems. They are also a great source of information on general maintenance.
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In 1986, Bosch celebrated its centennial as one of the foremost inventors, innovators and suppliers of automotive parts and systems, with worldwide distribution and an enviable customer list that includes Audi, BMW, Mercedes-Benz, Peugeot, Porsche, SAAB, Volkswagen, Volvo and a host of others. The majority of fuel injection systems and anti-lock braking systems (ABS) in use today use components manufactured by, or under design license from Bosch. As the original equipment supplier of these components, Bosch is the logical company to originate the idea of independent service centers, which employ technicians specifically trained to trouble shoot and maintain Bosch systems.
Tools Make The Difference
The proper maintenance of current state of the art vehicle systems, such as ignition, fuel injection, engine control, anti-lock brakes, and many others, require sophisticated knowledge and tools. Improper maintenance or repair of these complex systems can degrade system integrity and functionality. And improper repairs can result in faulty or unreliable operation---or worse yet---severe and sometimes irreversible damage to critical components.
This is why only Bosch Authorized Service Centers have the "KTS-300 Information System" (KTS) tester. This advanced, hand-held device connects directly to your car's diagnostic system. Using digital information processing technology, the KTS can pinpoint complex electronic or operational problems in a variety of areas, quickly and accurately.
Proper parts are as essential to quality service as proper tools and techniques. Our computerized Parts Department can provide you with pricing and sourcing options not found at dealerships. Price and availability all factor into the larger equation of doing business with the customer's budget in mind.
In general, genuine parts help guarantee your assurance of the finest parts available. However if you request, our fully staffed parts department can recommend alternate replacement parts when original parts are not competitively priced, or not available. In those situations we can help you determine whether the replacement part is a good value or a false economy.
We also understand that quick access is one of the keys to fast, responsive service. As an independent service center, our Parts Department has the ability to place an order with a number of quality parts distribution centers. Typically, an order placed by 4:00 PM is shipped overnight for next day installation, speeding the completion of your repair and putting you back in the driver's seat as quickly as possible.
Team Service. Working together for you!
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Since 1974 a quality of workmanship and attention to detail has been our personal commitment to our customers. Our policy is to maintain the highest standards, and we use only the finest materials and polishes. (more...)
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The changing seasons affect more than our dress codes. We put away lawn furniture, the barbecue, install storm windows, and order heating oil, all in preparation for Winter. Your car needs to be prepared too. Changing climate conditions impact on your car's performance.
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